Please wait for our self-collection eligibility email before you can go down for self collection.

We process each batch of self collection orders by date of payment in ascending order, please do not assume you will be able to get your items the next day or immediately.

Please note that we will require a printed copy of your invoice that shows full purchase details, including the order number and product code.

You can download or printout (required for self-collection) your invoice from the "Order history" section of your account by clicking "My account" on our Website.

You will receive an email for SELF COLLECTION from us when your parcel is ready for self collection, your order will be ready for collection based on the following processing time FROM the DATE of PAYMENT at each respective collection point:  (PLEASE READ & UNDERSTAND) and see the processing time below:

1. Kampong Ubi Industrial Terrace

Our address and opening hours are as follows:

Address: 3015A Ubi Road 1 #06-07 S(408705)

Collection Time: Mondays to Friday excluding public holidays, 1000hrs – 1800hrs

We would like to bring to your attention and co-operation on the following terms and conditions for self-collection:

  • The collection time is 1000hrs – 1800hrs Mondays to Friday excluding public holidays
    Customers must print out the original invoice for self-collection.

Please note, no changes can be made to the delivery address after the order has been placed.

Please allow an extra working day for deliveries over Singapore Public Holidays detailed below:

Christmas Day

25 December 2013


New Year's Day

1 January 2014


Chinese New Year

31 January 2014
1 February 2014


Good Friday 

18 April 2014


Labour Day

1 May 2014


Vesak Day

13 May 2014


Hari Raya Puasa

28 July 2014


National Day

9 August 2014


Hari Raya Haji

5 October 2014*



23 October 2014**


Christmas Day

25 December 2014


* The following Monday will be a public holiday.
** Subject to change.