DELIVERY GUIDE AND COSTS
We currently offer standard delivery and tracked and faster delivery for orders delivered to Singapore.

Destination

Delivery Type

Delivery Times

Cost

Singapore

Standard

 up to 8 days

SGD 10 

Singapore

Tracked and Faster

 up to 4 days

SGD 20






STANDARD DELIVERY
We aim to deliver orders within eight working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday, Sunday and Public Holiday are not classed as working days. If you have not received your delivery in nine working days please contact our Customer Services department.

Please note that all orders are shipped from the Singapore. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.

Please note, no changes can be made to the delivery address you have provided once your order has been placed.

Your order may be delivered by either your local postal service or by a courier. Depending on your area, most orders will be delivered by local postal service so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Larger orders will be delivered by courier. The courier may leave your order with a neighbour. If you are not home when the delivery is made, a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.


TRACKED AND FASTER DELIVERY
We aim to deliver orders within four working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday, Sunday and Public Holiday are not classed as working days. If you have not received your delivery in five working days please contact our Customer Services  department.

Tracked and Faster orders will be delivered by courier. The courier may leave your order with a neighbour. If you are not home when the delivery is made, a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.